USPTO
FY 2011 Trademark Performance Measures QUALITY Improve examination quality of Trademarks as indicated by the compliance rate determined through an in-process review evaluation of the statutory bases for which the Office raises issues and or refuses marks for registration based on the first office action and the examiner's approval or denial of the application. Results are cumulative year-to-date. "Excellent Office Action" is a new measure for FY 11 that indicates comprehensive quality of the first office action search strategy, evidence, writing and decision making MoreNov 18, 2011 ... action and the examiner's approval or denial of the application. ... First action pendency from date of filing to first office action in months. 3.0 ... Less
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