ohio bwc c 9 typeable pdf form

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CHAPTER 2 CLAIMS MANAGEMENT INFORMATION FOR MCOS B. COMMUNICATING WITH THE CUSTOMER CARE TEAM (CCT) 1. Customer Care Team The key to success of the Health Partnership Program (HPP) is creating a strong partnership between BWC s CCT and the MCO. The CCT is lead by a team leader and includes: Claims Service Specialists (CSS) Medical Service Specialists (MSS) Disability Management Coordinator (DMC) The CCT manages...
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ohio bwc c 9 typeable pdf
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