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CUSTOMER SATISFACTION SURVEY City of Vallejo Code Enforcement Division The City of Vallejo Code Enforcement Division (CED) is committed to improving our customers experience by soliciting customer
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Customer satisfaction survey is a feedback tool used by businesses to gauge how satisfied their customers are with their products or services.
Any business that values customer feedback and wants to improve their customer service may choose to conduct a customer satisfaction survey.
To fill out a customer satisfaction survey, customers are typically asked to rate their experience on a scale, provide comments or suggestions, and sometimes answer specific questions about the product or service.
The purpose of a customer satisfaction survey is to measure and understand customer satisfaction levels, identify areas for improvement, and ultimately enhance the customer experience.
The information reported on a customer satisfaction survey typically includes ratings of product/service quality, ease of use, customer service, and likelihood of recommending the business to others.
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