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HelpdeskTicketSystem WehaverecentlysetupaSharePointSystemtobettermanagerequestssenttothehelpdesk. This systemwillnotonlystreamlinetheprocessforhelpdeskstaffbutwillalsoallowcollegestafftoview andrespondtorequeststheysubmit. Anumberofyoumayhavealreadyreceivedanemailfromthenewticketsystemaswehavebeen testingitnowforsomeweeks.
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