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2. Is Counselor Max TM free? Yes! Counselor Max provides free online counseling and counseling services. 3. How many counselors are currently available to help? Currently, there are more than 50 providers in 19 states and Washington, With additional partners on the way, even more help is on the way. 4. Does CounselorMaxTM have a sliding fee scale? No. Because the cost of living and the cost of housing are linked, counseling is offered at the level that provides the highest level of care. 5. Are there any fees associated with my housing application? Yes! There are a variety of fees that vary by community, but not by housing. 6. I am a citizen. What are my application fees and does Counselor Max allow international applicants? Counselor Max allows free applications for the United States. International applicants must pay the applicable fees and have all paperwork in order before the application can be completed. Counselor Max is developing a system to provide the International Coordinator of the program with the necessary information to assess each application as per their criteria. 7. How long will it take to become certified? The process to become certified is fairly lengthy, but is a fairly simple and straightforward process. You will not experience any delays in your application receiving your certification. Counselor Max has a process to expedite the application, but due to the volume of applications, only a small group of applications is processed each day. 8. My counselor works in a hospital. Are there any costs associated with housing counseling and counseling services? Most healthcare institutions utilize their own housing counselors and housing and health services departments, meaning there are usually no additional fees associated with housing counseling. Counselor Max also offers housing counseling assistance to other healthcare facilities and to non-hospitals. However, some hospital housing counselors may charge additional fees for such services. The cost of housing counseling is not the same as the cost of housing. Counselor Max does not reimburse those fees. 9. Which of my housing counseling services will need to be paid by the client to be completed? Counseling services are based on an individual counseling plan, and will need to be paid for by the client. You should provide the client with the client's payment requirements so that she/he knows what services and fees that they may need to pay for. 10. My counseling is not done online? You are welcome to come to a Counselor Max session.