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Important information Customer Operating Instructions September 2016 Please note: Customer Operating Instructions are referred to as the Merchant Operating Instructions in our contractual arrangements

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How to fill out customer operating instructions:

01

Start by gathering all the necessary information and materials needed to create the instructions. This may include product specifications, diagrams, images, and any relevant documents.

02

Begin by introducing the product or service for which the customer operating instructions are being created. Provide a clear and concise overview of its purpose and functions.

03

Organize the instructions in a logical and sequential manner. Break down complex processes into step-by-step instructions, ensuring clarity and simplicity.

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Use clear, plain language to explain each step. Avoid technical jargon or industry-specific terms that may confuse the reader. It's essential to be concise and to the point.

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Include visual aids such as diagrams, images, or videos to aid understanding. Visual illustrations can enhance the instructions and make them more user-friendly.

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Test the instructions by following them yourself or having someone unfamiliar with the product or service try to follow them. Make any necessary changes or adjustments to improve clarity and effectiveness.

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Review and revise the instructions for accuracy, completeness, and readability. Double-check that all the necessary information is included, and ensure that the instructions flow logically.

08

Provide contact information or a support helpline for customers who may have questions or require further assistance with the operating instructions.

Who needs customer operating instructions?

01

Customers who have purchased a product or service and need guidance on how to use it effectively.

02

Manufacturers or service providers who want to ensure that their customers have a positive experience using their products or services.

03

Retailers who want to provide comprehensive information to their customers, ensuring they can make the most of the products they sell.

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