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Appendix 4 CUSTOMER PRODUCT RECALL Return Authority In consultation with the Therapeutic Goods Administration (TGA), Apex is recalling specific batches of APO Tab 500mcg Bile 8 listed below. This
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Gather all necessary information about the customer and their recalled product
02
Create a clear and easy-to-understand form for the customer to fill out
03
Include sections for the customer's contact information, product details, reason for recall, and any additional comments
04
Clearly explain the return process and any required documentation
05
Ensure the form is easily accessible to the customer, either online or in physical form
06
Provide clear instructions on where and how to submit the completed form
07
Keep track of all returned forms and customer communications for future reference
08
Process the return requests promptly and communicate any updates or resolutions to the customers

Who needs customer product recall return?

01
Customers who have purchased a product that has been recalled by the manufacturer
02
Customers who wish to return a faulty or unsafe product
03
Customers who want a refund or replacement for their recalled product
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Customer product recall return is a process where customers return a product to the manufacturer or retailer due to safety concerns or defects.
The manufacturer or retailer of the product is required to file the customer product recall return.
To fill out a customer product recall return, the manufacturer or retailer must provide details of the recall, including the product name, batch number, reason for the recall, and return instructions.
The purpose of customer product recall return is to ensure the safety of consumers by removing potentially harmful or defective products from the market.
The customer product recall return must include details such as the product name, batch number, reason for the recall, number of units affected, and contact information for customers to return the product.
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