Get the free Complaints Policy - Leicestershire Partnership NHS Trust

Alternatively you can complete a form on-line at http //www. leicspart. nhs. uk/Contact-Complaints. JOHAL Date 18/4/17 You or a staff member on your behalf may use this form to raise a complaint about the services provided by Leicestershire Partnership NHS Trust. The Parliamentary and Health Service Ombudsman PHSO If a complainant remains dissatisfied with the handling of their complainant by LPT they can ask the PHSO to review the case. 1. 0Purpose of the Policy This policy sets out the...

How to fill out complaints policy - leicestershire

How to fill out complaints policy - leicestershire

1. Read and understand the complaints policy guidelines provided by Leicestershire.
2. Identify the relevant issues or concerns that you wish to raise in your complaint.
3. Gather all the necessary information and supporting evidence related to your complaint.
4. Fill out the complaints policy form accurately and provide all required details.
5. Clearly explain the nature of your complaint, including any incidents, dates, and individuals involved.
6. Attach any relevant documents or evidence that support your complaint.
7. Submit the completed complaints policy form to the appropriate department or contact within Leicestershire.
8. Follow up on your complaint as per the instructions provided by Leicestershire.
9. Cooperate with any investigations or discussions related to your complaint.
10. Keep records of all communication and actions taken regarding your complaint for future reference.

Who needs complaints policy - leicestershire?

1. Individuals who have experienced an issue, concern, or problem with Leicestershire services or staff.
2. Employees or volunteers within Leicestershire who have witnessed or been involved in any wrongdoing.
3. Any individual or organization dealing with Leicestershire and wishes to raise a complaint about their services.
4. Stakeholders, clients, or customers who believe their rights or interests have been violated by Leicestershire.

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What is complaints policy - leicestershire?

The complaints policy in Leicestershire outlines the procedures for addressing and resolving complaints from individuals or organizations.

Who is required to file complaints policy - leicestershire?

All organizations operating in Leicestershire are required to have a complaints policy in place.

How to fill out complaints policy - leicestershire?

Organizations can fill out the complaints policy by detailing the steps to be taken when a complaint is received, the timeline for resolution, and the contact information for filing a complaint.

What is the purpose of complaints policy - leicestershire?

The purpose of the complaints policy in Leicestershire is to ensure that complaints are handled promptly, fairly, and transparently to maintain trust and accountability.

What information must be reported on complaints policy - leicestershire?

The complaints policy in Leicestershire must include procedures for lodging complaints, timelines for responses, steps for resolution, and reporting mechanisms for tracking complaints.