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ORACLE DATA SHEETINTEGRATING ORACLE UTILITIES CUSTOMER CARE AND BILLING WITH SIEGEL ENERGY CUSTOMER DATA INTEGRATION KEY FEATURES Customer and prospect interactions managed in Siegel Customer information

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What is customer care and billing?

Customer care and billing refers to the process of managing customer inquiries, concerns, and payments related to products or services provided by a company.

Who is required to file customer care and billing?

Any company that provides products or services to customers and collects payments from them is required to file customer care and billing.

How to fill out customer care and billing?

Customer care and billing forms can typically be filled out online or submitted through mail, following the instructions provided by the company.

What is the purpose of customer care and billing?

The purpose of customer care and billing is to ensure that customer inquiries are addressed promptly and accurately, and that payments are collected in a timely manner.

What information must be reported on customer care and billing?

Customer care and billing forms typically require information such as customer name, account number, billing address, payment amount, and payment method.

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