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Customer Care and Complaints Handling Customer Care Excellent customer care skills are essential for a modern practice. It is impossible to define where good customer care ends and good clinical care
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What is customer care and complaints?
Customer care and complaints refer to the process where customers can reach out to a company to report issues, concerns, or feedback about their products or services.
Who is required to file customer care and complaints?
Any customer who has experienced issues with a product or service from a company can file a customer care and complaints report.
How to fill out customer care and complaints?
Customers can usually fill out customer care and complaints forms online on the company's website or contact customer service through phone or email.
What is the purpose of customer care and complaints?
The purpose of customer care and complaints is to address and resolve customer issues, improve customer satisfaction, and gather feedback for future improvements.
What information must be reported on customer care and complaints?
Customers must report their contact information, details of the issue or complaint, and any relevant order or product information.
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