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United States Environmental Protection AgencyDesigning Customer Complaint Surveillance For Water Quality Surveillance and Response SystemsOffice of Water (MC 140)November 2017Disclaimer The Water

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What is customer complaint surveillance design?

Customer complaint surveillance design is a system or process put in place by a company to monitor and track complaints from customers regarding products or services.

Who is required to file customer complaint surveillance design?

Companies in certain industries, such as healthcare and automotive, are required to file customer complaint surveillance design to regulatory authorities.

How to fill out customer complaint surveillance design?

Customer complaint surveillance design can be filled out using forms provided by regulatory authorities, typically requiring details of the complaint, product or service involved, and any actions taken by the company.

What is the purpose of customer complaint surveillance design?

The purpose of customer complaint surveillance design is to ensure that companies are monitoring and addressing customer complaints in a timely and effective manner to maintain product quality and customer satisfaction.

What information must be reported on customer complaint surveillance design?

Information such as the nature of the complaint, product or service affected, date of complaint, customer details, and any corrective actions taken by the company must be reported on customer complaint surveillance design.

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