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Cardholder Dispute Form, Axis Bank Ltd, NPC1, 5th Floor, “Gigalux “, Plot No I.T.5, MID, Aioli Knowledge Park, Aioli, Navi Mumbai 400708. Fax no 022 71315270 Axis Bank CustomerYesNoCardholders

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How to fill out card holder charge dispute

01

Gather all relevant information and documents related to the disputed charge, such as receipts, transaction records, and any communication with the merchant.

02

Contact your card issuer or bank as soon as possible to inform them about the disputed charge.

03

Follow the specific instructions provided by your card issuer or bank for initiating a charge dispute. This might involve filling out a dispute form or submitting a written statement explaining the nature of the dispute.

04

Provide all the necessary details about the disputed charge, including the date, amount, and description of the transaction, as well as why you believe it is an unauthorized or incorrect charge.

05

Attach the supporting documents to your dispute form or statement, making sure to include copies and not original documents.

06

Submit the completed dispute form or statement to your card issuer or bank through the designated channel, which can be in person, via mail, or through an online portal or customer service.

07

Keep copies of all the documents, forms, and correspondence related to the charge dispute for your records.

08

Follow up with your card issuer or bank to confirm receipt of your dispute and to inquire about the timeline and process for resolving the dispute.

09

Be prepared to provide any additional information or documentation requested by your card issuer or bank during the investigation of the dispute.

10

Stay informed about the progress of the dispute resolution and regularly check your card statements for updates or any provisional credits issued by your card issuer.

Who needs card holder charge dispute?

01

Card holders who have encountered unauthorized or incorrect charges on their credit or debit card statements.

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What is card holder charge dispute?

A card holder charge dispute is when a credit card holder contests a charge on their statement, typically due to unauthorized or incorrect charges.

Who is required to file card holder charge dispute?

Any credit card holder who believes there is an error or unauthorized charge on their statement is required to file a card holder charge dispute.

How to fill out card holder charge dispute?

To fill out a card holder charge dispute, the card holder must contact their credit card issuer and follow their specific dispute resolution process, which may involve submitting a written dispute form and supporting documentation.

What is the purpose of card holder charge dispute?

The purpose of a card holder charge dispute is to resolve billing errors, unauthorized charges, or other issues related to credit card transactions.

What information must be reported on card holder charge dispute?

The card holder must report their name, account number, the charge in question, the reason for disputing the charge, and any supporting documentation.

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