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Form of Instruction PLAZA CENTERS N.V. (Incorporated in The Netherlands with registered number 33248324) (the Company “) Form of Instruction I/we instruct the Polish National Depository for Securities
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How to fill out contacting our customer care
How to fill out contacting our customer care
01
Start by gathering all relevant information such as your account details, order number, or any previous communication related to your issue.
02
Visit our website or use our mobile app to find the customer care contact information.
03
Choose the appropriate channel of communication, such as calling our customer care hotline, sending an email, or using the live chat option.
04
Clearly describe your issue or query in a concise and polite manner.
05
Provide the necessary details and information requested by the customer care representative.
06
Follow any instructions or guidance provided by the customer care representative to resolve your issue.
07
Take note of any reference numbers or case IDs provided for future reference.
08
If your issue is not resolved or you are not satisfied with the response, escalate the matter to a supervisor or follow the recommended complaint resolution process.
09
Keep a record of all communication with customer care, including dates, times, names of representatives, and summaries of discussions.
10
Once your issue is resolved, provide feedback or rate your customer care experience to help us improve our services.
Who needs contacting our customer care?
01
Anyone who has questions, concerns, or issues related to our products, services, or account.
02
Customers who are experiencing difficulties with using our website, mobile app, or any other technical issues.
03
Customers who need assistance with order tracking, refunds, returns, or exchanges.
04
Potential customers who want to inquire about product availability, pricing, or any other pre-purchase questions.
05
Customers who require support for billing, payments, or account management.
06
Users who need help with navigating our services or require clarification on our policies.
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Individuals who have feedback, suggestions, or complaints that they wish to communicate directly to our customer care team.
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What is contacting our customer care?
Contacting our customer care refers to the process of reaching out to our support team for assistance with product inquiries, issues, or service requests.
Who is required to file contacting our customer care?
Customers who have queries or issues regarding our products or services are required to file contacting our customer care.
How to fill out contacting our customer care?
To fill out contacting our customer care, you need to provide your contact information, describe your issue or question clearly, and submit the form through our website or customer support portal.
What is the purpose of contacting our customer care?
The purpose of contacting our customer care is to receive support, resolve issues, and obtain information related to our products and services.
What information must be reported on contacting our customer care?
You must report your name, contact information, a clear description of your issue or inquiry, and any relevant order numbers or details.
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