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Section: Customer Services Owner: Customer Service Manager Required By: BBA MD HHS NCAA Other (please specify): _3Way Contract ___Policy Name: Medicare Notification of Practitioner Network Changes

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What is customer service - ncqa?

Customer service - ncqa refers to the reporting requirements set by the National Committee for Quality Assurance related to customer service practices.

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Information such as customer satisfaction scores, response times, and complaint resolution processes must be reported on customer service - ncqa.

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