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2.5.2019MF202 1 Customer Relationship Management (CRM)MF202 V19, general informationCourse code: MF202 Course name: Customer Relationship Management (CRM) Date: May 6th 2019 Duration: 3 hours Resources

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Start by inputting the customer's basic information such as name, contact details, and company.

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What is customer relationship management from?

Customer relationship management is a strategy for managing a company's interactions with customers and potential customers.

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To fill out a customer relationship management form, you will need to gather information about your interactions with customers such as contact information, communication history, and any issues or requests they may have.

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Information reported on a customer relationship management form may include customer contact details, interactions history, feedback, and any follow-up actions.

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