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Complaints PolicyRatified by Governors September 2020 Date of Review September 2021 Chair of Governors Katie Atkinson Head Teacher Daniel Kernel 11. Introduction and Overview1.1. Governing bodies
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Review the complaints policy template provided by Grange.
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Customize the template to fit your organization's specific needs and requirements.
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Clearly outline the process for submitting a complaint, including who to contact and what information needs to be provided.
04
Specify the timeline for responding to complaints and the steps that will be taken to address them.
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Include information on how complaints will be documented and tracked for future reference.
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Communicate the complaints policy to all relevant stakeholders and provide training on how to use it effectively.

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Any organization or business operating in the Grange area that values transparency, accountability, and customer satisfaction needs a complaints policy.
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Having a complaints policy in place can help businesses address customer feedback and issues in a timely and efficient manner, leading to improved customer loyalty and retention.
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The complaints policy for - grange outlines the procedures for addressing and resolving complaints from customers or clients.
All employees of - grange are required to be familiar with and follow the complaints policy.
To fill out the complaints policy for - grange, employees must document any complaints received, investigate them thoroughly, and take appropriate action to address the issues.
The purpose of the complaints policy for - grange is to ensure that any complaints from customers or clients are handled in a fair and timely manner.
The complaints policy for - grange must include details about how complaints are to be submitted, how they will be investigated, and what actions will be taken to resolve them.
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