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City of Rockford Customer Service Center 1st floor, City Hall, 425 E. State Street, Rockford, IL 61104 7793487300LICENSE APPLICATION TOWING SERVICE LICENSE THIS APPLICATION MUST BE ACCOMPANIED BY
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Customer service - city refers to the services provided to residents and businesses by the local government in a particular city.
All businesses operating within the city limits are required to file customer service reports.
To fill out customer service reports, businesses need to include information on the number of complaints received, resolutions provided, and overall customer satisfaction.
The purpose of customer service - city is to ensure that residents and businesses receive timely and satisfactory assistance from the local government.
Businesses must report the number of complaints received, actions taken to resolve the complaints, and customer feedback.
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