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Customer Service Policy A.6 Emergency Consumer Protection Policy Purpose: Pursuant to the California Public Utilities Commission (CPU) directives and advice letters, residential and nonresidential

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How to fill out consumer affairs branch

01

Gather all necessary information such as name, contact details, and details of the complaint or concern.

02

Visit the consumer affairs branch website or physical location to access the complaint form.

03

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04

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05

Follow up with the branch if necessary to inquire about the status of the complaint.

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01

Consumers who have a complaint or concern about a product or service.

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Businesses who want to ensure they are operating within consumer protection laws and regulations.

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What is consumer affairs branch?

Consumer affairs branch is a government department or organization that deals with consumer-related issues and protects consumer rights.

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