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CUSTOMER SATISFACTION WITH SERVICE QUALITY (THE CASE OF COMMERCIAL BANK OF ETHIOPIA ADDIS ABABA BRANCH) BY RELEASE Abbé BERUSHIEJUNE, 2014 ADDIS ABABA, ETHIOPIACUSTOMER SATISFACTION WITH SERVICE

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Customer satisfaction with service refers to the level of satisfaction that customers have with the services provided by a company.

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Information such as customer feedback, ratings, and comments on the services provided must be reported.

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