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WIDER COMMUNICATION STRATEGIES ELECTRICITY DISTRIBUTION CUSTOMER SERVICE REWARD DISTRIBUTION NETWORK OPERATORS ENTRY FORM Please note that the deadline for receipt of applications is 5pm, 11 May 2007.

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How to fill out customer service reward scheme

01

Determine the criteria for earning rewards such as customer satisfaction ratings, resolution time, or number of resolved issues.

02

Make sure the reward scheme is clearly communicated to all customer service representatives.

03

Keep track of each representative's performance and rewards earned.

04

Provide regular updates and feedback to the representatives on their progress towards earning rewards.

05

Have a system in place for distributing rewards, whether it be monetary bonuses, gift cards, or other incentives.

Who needs customer service reward scheme?

01

Companies that want to incentivize their customer service representatives to provide excellent support and improve customer satisfaction.

02

Organizations looking to retain top-performing employees in their customer service department.

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What is customer service reward scheme?

The customer service reward scheme is a program designed to incentivize and reward employees for providing exceptional customer service.

Who is required to file customer service reward scheme?

Companies that have implemented a customer service reward scheme are required to file it.

How to fill out customer service reward scheme?

The customer service reward scheme can be filled out by providing information on the rewards offered, criteria for eligibility, and the process for employees to earn rewards.

What is the purpose of customer service reward scheme?

The purpose of the customer service reward scheme is to motivate employees to deliver excellent customer service and improve customer satisfaction.

What information must be reported on customer service reward scheme?

The customer service reward scheme must include details on the rewards offered, eligibility criteria, and the performance metrics used to evaluate employees.

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