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ADMISSIONS POLICY (VERSION 3)Review: K Marsh February 2018 Approved: GB Signed: Chair of Governors ___ Signed: Headteacher ___ Next Review: February 2019The ContextNewbold Church of England Primary
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01
Read the complaints policy carefully to understand the requirements and procedures.
02
Identify the appropriate channels or individuals to whom the complaint should be addressed.
03
Gather all relevant information and documentation related to the issue being complained about.
04
Clearly outline the details of the complaint including dates, names, and specific incidents.
05
Submit the complaint following the designated process outlined in the complaints policy.
06
Follow up on the status of the complaint and any actions taken by the appropriate parties.

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01
Any organization or institution that wants to provide a clear process for handling complaints from employees, customers, or stakeholders.
02
It is important for ensuring transparency, accountability, and addressing grievances effectively.
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The complaints policy is a set of procedures and guidelines put in place by an organization to address and resolve complaints from customers or employees.
All organizations, regardless of size or industry, are required to have a complaints policy in place.
To fill out a complaints policy, an organization should outline the procedure for submitting a complaint, the steps involved in investigating the complaint, and the actions to be taken to resolve the issue.
The purpose of a complaints policy is to provide a transparent and consistent process for addressing and resolving complaints in a timely manner.
The complaints policy should include details on how complaints will be received, who will be responsible for handling complaints, the timeframe for resolution, and any escalation procedures.
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