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City of Live Oak The Texas Utilities Code provides for the confidentiality of government operated utility account information, (Section 182.052). A utility customer has the right to request confidentiality.
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How to fill out customer request for confidentiality

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Obtain the customer request form for confidentiality from your company.
02
Fill in all the required personal details of the customer accurately.
03
Clearly specify the type of information that needs to be kept confidential.
04
Provide any additional supporting documents if necessary.
05
Sign and date the form to acknowledge the request for confidentiality.

Who needs customer request for confidentiality?

01
Any customer who wishes to ensure that their personal information or sensitive data is not disclosed to unauthorized individuals or entities.
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A customer request for confidentiality is a formal request made by a customer to keep their personal information private and secure.
The customer themselves or their authorized representative is required to file a customer request for confidentiality.
To fill out a customer request for confidentiality, the customer or their representative must provide their personal information and indicate which specific information they want to keep confidential.
The purpose of a customer request for confidentiality is to protect the customer's personal information from unauthorized access or disclosure.
The customer's personal information, the specific information they want to keep confidential, and any supporting documentation or reasons for the request must be reported on the customer request for confidentiality.
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