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Policy NumberComplaint Procedure ADM 0215 DateResolution Number December 15, 201533915References Employees, Council, Municipal ResidentsMayor ___CAO___Being a policy to provide expectations and guidelines
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How to fill out complaint procedure

01
Identify the correct department or person to submit the complaint to.
02
Gather all relevant information and documentation related to the complaint.
03
Clearly state the details of the complaint including what happened, when it occurred, and any parties involved.
04
Be concise and provide specific examples or evidence to support your complaint.
05
Submit the complaint in writing through the proper channels as outlined in the complaint procedure.
06
Follow up on the status of the complaint and ensure that it is being addressed in a timely manner.
07
Cooperate with any investigations or follow-up actions that may be required.

Who needs complaint procedure?

01
Employers and employees in organizations
02
Customers or clients who have received unsatisfactory service or products
03
Students who have experienced issues with academic or administrative processes
04
Members of organizations or associations who need to raise concerns or grievances
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Complaint procedure is the process for addressing and resolving grievances or issues within an organization.
Any individual who has a complaint or grievance within the organization is required to file a complaint procedure.
Complaint procedure can be filled out by following the guidelines and instructions provided by the organization.
The purpose of complaint procedure is to provide a structured way of addressing and resolving issues to promote a positive work environment.
Complaint procedure must include details of the complaint, individuals involved, date of incident, and desired resolution.
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