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ANNEXUREI1GOVERNMENT OF MIZORAM CITIZEN\'S CHARTER department/Office planning & Program Implementation Department (Research & Development Branch)For the year 2020Address : Karla, Opp. Raj Shawn, Rizal,
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How to fill out citizens charter for departmentoffice

01
Start by visiting the official website of the department/office.
02
Look for the section titled 'Citizens Charter' or 'Service Charter'.
03
Download the citizens charter document from the website.
04
Carefully read the instructions and guidelines mentioned in the document.
05
Fill out the citizens charter form by providing all the required information.
06
Make sure to provide accurate and complete details.
07
Follow the specified format and structure while filling out the form.
08
Double-check the filled form for any errors or omissions.
09
Submit the filled form either online or to the designated department/office.
10
Keep a copy of the filled form for your reference.

Who needs citizens charter for departmentoffice?

01
Anyone who is seeking services from the department/office needs the citizens charter.
02
Citizens who want to know about their rights and entitlements from the department/office.
03
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04
People who need information about the services offered, service standards, and grievance redressal mechanisms.

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A citizens charter for a department or office is a formal document that outlines the services provided, the standards of service expected, and the rights and responsibilities of citizens in relation to that department.
Typically, government departments and offices are required to file a citizens charter to ensure transparency and accountability in their operations.
To fill out a citizens charter, a department should gather information on services offered, set service quality standards, define the process for citizens to access these services, and include a mechanism for feedback and complaints.
The purpose of a citizens charter is to enhance service delivery, promote accountability, and ensure that citizens are aware of their rights and the services available to them.
The information that must be reported includes a list of services offered, expected service standards, complaint resolution mechanisms, contact information, and any fees associated with the services.
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