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Complaints PolicySigned by the Board Chair Date Approved by Trust25 March 2022Statutory PolicyYesRequired on WebsiteYesReview PeriodAnnualNext Review DateMarch 2023Reviewed byDirector of GovernanceComplaints

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Familiarize yourself with the complaints policy guidelines and procedures.

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Obtain a copy of the complaints policy form.

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Fill out all the required fields in the complaints policy form accurately and clearly.

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Provide detailed information about the nature of the complaint and any relevant incidents.

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Attach any supporting documentation or evidence, if applicable.

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Who needs complaints policy - st?

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Anyone who has a grievance or concern that needs to be officially addressed within the organization.

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What is complaints policy - st?

A complaints policy is a formal guideline that outlines the process for filing, investigating, and resolving complaints within an organization or system.

Who is required to file complaints policy - st?

Any individual or entity who experiences a grievance related to the organization's services, practices, or personnel is required to file a complaints policy.

How to fill out complaints policy - st?

To fill out a complaints policy, individuals must provide their personal details, a detailed description of the complaint, and any relevant evidence or documentation supporting their claim.

What is the purpose of complaints policy - st?

The purpose of the complaints policy is to ensure accountability, improve services, and provide a clear framework for addressing issues raised by stakeholders.

What information must be reported on complaints policy - st?

The information that must be reported includes the complainant's details, nature of the complaint, specific incidents or behaviors leading to the complaint, and any actions taken previously to resolve the issue.

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