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Get the free FortiGate VPN goes down and won't reconnect : r/fortinet

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01
Check the physical connections first- make sure all cables are securely connected.
02
Verify the configuration settings- ensure that the correct settings are in place for the VPN.
03
Check for any software updates- make sure the Fortigate device has the latest firmware installed.
04
Troubleshoot any potential firewall issues- ensure that the firewall is not blocking the VPN connection.
05
Contact technical support if the issue persists- Fortigate support can help troubleshoot and resolve the problem.

Who needs fortigate vpn goes down?

01
Businesses that rely on secure remote access to their network.
02
Individuals who need to access sensitive data or resources remotely.
03
Organizations with multiple offices that need to connect securely over the internet.
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FortiGate VPN downtime refers to the failure or inability of the FortiGate firewall to establish or maintain a secure virtual private network connection, impacting remote access or site-to-site connectivity.
Organizations utilizing FortiGate VPN services are required to file reports regarding downtime incidents to comply with regulatory standards or internal policies.
To fill out the FortiGate VPN downtime report, include details such as the date and time of the incident, duration of the downtime, affected services, and any troubleshooting steps taken.
The purpose of reporting FortiGate VPN downtime is to document incidents for compliance, improve service reliability, support troubleshooting, and analyze performance trends.
Information required includes the incident date, duration, services impacted, cause of downtime, resolutions implemented, and any user notifications made.
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