Get the free Customer Care, Credit Control & Debt Collection Policy - mfma treasury gov
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CITY OF MATLOSANACUSTOMER CARE, CREDIT CONTROL & DEBT COLLECTION POLICY 2019/20201PREAMBLE WHEREAS section 96 of the Local Government: Municipal Systems Act, 2000 (Act 32 of 2000) as amended requires
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What is customer care credit control?
Customer care credit control refers to the processes and strategies that businesses implement to manage and monitor their credit transactions and customer accounts effectively, ensuring timely payments and minimizing credit risk.
Who is required to file customer care credit control?
Businesses that extend credit to their customers and manage customer accounts typically need to file customer care credit control to report their credit activities and ensure compliance with financial regulations.
How to fill out customer care credit control?
To fill out customer care credit control, businesses must gather relevant credit transaction data, customer information, and account statuses, and then input this data into the designated reporting format or system as instructed by regulatory authorities.
What is the purpose of customer care credit control?
The purpose of customer care credit control is to monitor customer creditworthiness, ensure timely payments, manage the risk of defaults, and maintain healthy cash flow within a business.
What information must be reported on customer care credit control?
Information that must be reported typically includes customer account details, credit limits, payment history, outstanding balances, and any other relevant credit activity.
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