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Air Traffic Controller Cyberattack Evaluation Serious Game (ACES) Concept of Operations Spring Semester 2014 OR/SST 699 Capstone Project George Mason University Fairfax, Virginia THIS PAGE INTENTIONALLY
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How to fill out a concept of operations document:

01
Begin by clearly defining the purpose and scope of the document. Outline the goals and objectives that the concept of operations document aims to address.
02
Identify the key stakeholders and participants involved in the operations. This may include internal teams, external partners, or third-party organizations.
03
Conduct a thorough analysis of the current operations and processes. Identify any gaps or inefficiencies that need to be addressed in the document.
04
Define the roles and responsibilities of each stakeholder involved in the operations. Clarify the tasks and activities that need to be performed by each party.
05
Develop a detailed step-by-step process description of the operations. This should include all the necessary procedures and actions required to accomplish the goals outlined in the document.
06
Incorporate any relevant diagrams, flowcharts, or visual aids to enhance the understanding of the operations. This can help stakeholders visualize the processes and identify potential bottlenecks or areas for improvement.
07
Include a section for potential risks and mitigation strategies. Identify any potential challenges or obstacles that may arise during the operations and outline the steps to overcome them.
08
Consider including a section for performance metrics and indicators. Define the key performance indicators that will be used to measure the success of the operations.
09
Review and validate the concept of operations document with all relevant stakeholders. Confirm that all parties are aligned with the proposed processes and responsibilities.
10
Regularly update and revise the document as operations evolve or new requirements arise.

Who needs a concept of operations document?

01
Organizations undergoing significant operational changes or transformations may need a concept of operations document. It provides a clear roadmap and plan for implementing new processes and procedures.
02
Government agencies or departments that handle critical infrastructure, such as transportation or national security, often require a concept of operations document to ensure efficient and effective operations.
03
Any organization that aims to improve operational efficiency and effectiveness can benefit from a concept of operations document. It helps align all stakeholders on the shared vision for operations and facilitates collaboration and coordination.
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The concept of operations document outlines the high-level description of how a system will be operated and how it will meet the needs of its users.
Typically, project managers or system developers are required to file the concept of operations document for approval.
To fill out the concept of operations document, one must include information on system objectives, system components, user needs, and operational processes.
The purpose of the concept of operations document is to provide a clear understanding of how a system is intended to operate and function.
Information such as system objectives, user needs, system components, operational processes, and system interfaces must be reported on a concept of operations document.
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