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CRITICAL INCIDENT MANAGEMENT POLICY Release 1.0 April 2018Brighton Pacific Critical Incident Management PolicyContents 1.Purpose .............................................................................................................................................
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How to fill out critical incident management policy

01
Identify the purpose of the policy and its scope.
02
Define what constitutes a critical incident.
03
Outline the roles and responsibilities of the incident management team.
04
Describe the procedures for reporting critical incidents.
05
Establish criteria for assessing the severity of incidents.
06
Document the communication plan for stakeholders during an incident.
07
Provide guidelines for incident investigation and analysis.
08
Include protocols for documentation and record-keeping.
09
Define training and awareness programs for staff.
10
Review and update the policy regularly to reflect changes.

Who needs critical incident management policy?

01
Organizations with high-risk environments or sectors.
02
Businesses that require a structured response to emergencies.
03
Educational institutions to manage incidents affecting students and staff.
04
Healthcare facilities to handle medical emergencies effectively.
05
Government agencies responsible for public safety.
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The critical incident management policy is a framework established by organizations to effectively manage and respond to significant incidents that could disrupt operations, harm individuals, or pose risks to safety and wellbeing.
Typically, all organizations and entities that are required to comply with regulatory or legal obligations regarding health and safety, including schools, healthcare facilities, and corporate offices, are expected to file a critical incident management policy.
To fill out the critical incident management policy, an organization must gather relevant information about the incident, identify the persons involved, describe the incident's nature, outline the response steps taken, and document any follow-up actions necessary.
The purpose of the critical incident management policy is to ensure a systematic approach to prevent, respond to, and recover from incidents, thereby minimizing impact on individuals and operations while ensuring compliance with legal requirements.
The information that must be reported includes the description of the incident, date and time it occurred, location, individuals involved, response actions taken, communications, and any applicable follow-up measures.
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