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This document alerts Forest River customers about FCA Recall 23V799, which affects certain 2023 Rockport Work Trucks and 2024 Isata Class C Motorhomes. It details the potential issues with the Steering Column Control Module (SCCM) that may lead to unsafe vehicle operation and provides instructions for obtaining necessary repairs free of charge.

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How to fill out customer notification

01

Start with the customer's name and contact information.

02

Clearly state the purpose of the notification.

03

Include relevant dates and deadlines.

04

Provide any necessary details regarding the issue or update.

05

Specify any actions the customer needs to take.

06

Close with contact information for further inquiries.

Who needs customer notification?

01

Businesses notifying customers about service changes.

02

Companies issuing recalls or important product information.

03

Organizations informing clients about policy updates.

04

Customer service representatives handling customer inquiries.

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What is customer notification?

Customer notification is the process through which a business informs its customers about relevant changes, updates, or important information regarding products or services.

Who is required to file customer notification?

Businesses or organizations that collect personal information from customers are required to file customer notifications, especially if there are significant changes in policies or practices.

How to fill out customer notification?

To fill out a customer notification, businesses should provide clear, concise, and accurate information regarding the changes being communicated, along with any relevant contact details and the effective date of the changes.

What is the purpose of customer notification?

The purpose of customer notification is to ensure transparency and keep customers informed about important matters that may affect their relationship with the business.

What information must be reported on customer notification?

It must include information such as the nature of the changes, the reasons behind them, how they affect the customer, and any actions required from the customer.

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