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This document provides important information regarding the implementation and requirements of the European Union’s Import Control System 2 (ICS2), including new mandatory data elements and submission guidelines for carriers and importers.
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What is customer advisory?
Customer advisory is a formal communication issued to inform customers about important updates, changes, or recommendations related to products or services.
Who is required to file customer advisory?
Businesses and organizations that provide products or services to customers and wish to relay critical information or updates are required to file a customer advisory.
How to fill out customer advisory?
To fill out a customer advisory, you need to provide details such as the date, subject matter, relevant changes or updates, guidance for customers, and any necessary contact information for further inquiries.
What is the purpose of customer advisory?
The purpose of customer advisory is to enhance customer communication, provide important information, and ensure customers are aware of any changes that may affect their relationship with the business.
What information must be reported on customer advisory?
Information that must be reported on a customer advisory includes the nature of the advisory, effective date, actions required from customers, contact details, and any additional relevant information.
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