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This application is designed for residential customers to apply for the EBMUD\'s Customer Assistance Program (CAP), which assists income-eligible customers with their water bills by offering credits
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How to fill out customer assistance program cap

01
Obtain the application form for the Customer Assistance Program (CAP) from your local utility company's website or office.
02
Gather required documents like proof of income, identification, and any other needed paperwork.
03
Fill out the application form with accurate and complete information.
04
Double-check all entries for errors and ensure submission of all required documents.
05
Submit the completed application either online, by mail, or in person at the designated office.
06
Await confirmation of receipt and approval of your application from the utility company.

Who needs customer assistance program cap?

01
Low-income households that struggle to pay their utility bills.
02
Individuals facing financial hardships due to unemployment or medical issues.
03
Seniors on fixed incomes requiring assistance for energy costs.
04
Families with children who may need support to maintain essential services.
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The Customer Assistance Program (CAP) is a program designed to provide financial assistance to eligible customers to help them manage their utility bills and ensure access to necessary services.
Utilities or service providers that are mandated by regulatory agencies to participate in customer assistance programs and provide aid to customers in need are required to file CAP.
To fill out the Customer Assistance Program CAP, applicants typically need to complete a designated form provided by the utility company, supply required personal and financial information, and submit any necessary documentation regarding income and household status.
The purpose of the Customer Assistance Program CAP is to alleviate financial burdens on low-income customers, ensuring they can maintain essential utility services without facing disconnection due to inability to pay.
The information that must be reported on the Customer Assistance Program CAP includes the applicant's personal details, household income, number of dependents, and any other information required to determine eligibility for assistance.
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