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This document outlines guidelines, protocols, and procedures for the Critical Incident Stress Management (CISM) Team, serving emergency service personnel in various counties. The manual includes activation
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01
Step 1: Gather necessary documents and materials required for the Critical Incident Stress Management (CISM) process.
02
Step 2: Identify the individuals or groups involved in the critical incident.
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Step 3: Schedule a meeting to discuss the incident, ensuring a safe and supportive environment is created.
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Step 4: Use appropriate assessment tools to evaluate the emotional and psychological impact of the incident on individuals.
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Step 5: Facilitate a debriefing session to allow participants to share their experiences and feelings regarding the incident.
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Step 6: Provide resources for ongoing support, such as counseling or peer support groups, as needed.
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Step 7: Document the process thoroughly for future reference and to assess the effectiveness of the management strategies.

Who needs critical incident stress management?

01
First responders, such as police officers, firefighters, and paramedics who are involved in traumatic incidents.
02
Healthcare professionals who may encounter stressful or traumatic situations in their workplaces.
03
Employees in high-stress sectors, such as emergency services, military, and mental health care.
04
Individuals who have experienced a critical incident personally, leading to symptoms of stress or trauma.
05
Community members affected by traumatic events, such as natural disasters or acts of violence.
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Critical incident stress management (CISM) is a comprehensive, phased approach used to help individuals deal with the psychological, emotional, and physical effects of traumatic events. It aims to mitigate the impact of trauma and assist in the recovery process.
Typically, individuals who have been involved in critical incidents, such as first responders, healthcare professionals, or employees affected by traumatic events in the workplace, may be required to file CISM reports. Organizations may also have protocols to ensure these reports are completed.
Filling out a CISM report generally involves documenting the details of the critical incident, including the nature of the incident, the individuals involved, any interventions provided, and the emotional responses observed. Specific forms and procedures can vary by organization.
The purpose of CISM is to provide immediate support to individuals experiencing stress due to critical incidents, to help them process their experiences, reduce symptoms of stress, and promote resilience and recovery.
Reports on CISM should include the date and time of the incident, a description of the event, individuals impacted, the nature of the stress reactions observed, any support or intervention provided, and follow-up recommendations if necessary.
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