Past Due Invoice Letter

What is past due invoice letter?

A past due invoice letter is a document that is sent to a customer who has not paid their invoice by the due date. It serves as a reminder to the customer about the outstanding payment and often includes details about the amount owed, payment due date, and any late fees or penalties that may apply.

What are the types of past due invoice letter?

There are several types of past due invoice letters that can be used depending on the situation. Some common types include:

First Reminder Letter: This is an initial letter sent shortly after the payment due date to remind the customer about the outstanding invoice.
Second Reminder Letter: If the customer does not respond to the first reminder letter, a second reminder letter can be sent as a follow-up.
Final Notice Letter: If all previous attempts to collect payment have failed, a final notice letter can be sent, which may include a more urgent tone and mention potential consequences of non-payment.

How to complete past due invoice letter

Completing a past due invoice letter is a straightforward process. Here are the steps to follow:

01
Start with a professional and polite greeting, addressing the customer by name if possible.
02
State the purpose of the letter and reference the invoice number and due date.
03
Clearly state the amount owed and any late fees or penalties that apply.
04
Provide details on how the payment can be made, including acceptable payment methods and any necessary account information.
05
Include a deadline for payment and mention any consequences of non-payment, such as further collection actions or legal measures.
06
End the letter with a polite closing, reiterating the importance of resolving the outstanding payment.
07
Sign the letter with your name and contact information.

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Questions & answers

I have not yet received your payment on the attached invoice #XXXXX for the amount of [amount], which was due on [due date]. Please be aware that, as per my payment terms, you may be charged additional [late fees or interest] on payments received more than [number of days] past the due date.
A polite email reminder is the first step of how to ask for payment professionally. The first step is a call or reminder sent via email or snail mail reminding them of the past due status of invoices. That gives your customers the chance to explain their situation for the overdue invoice.
Customer: I've not yet paid as the invoice is incorrect. You: I'm very sorry to hear that, could you please explain what the problem is? You: Apologies and thanks for explaining, I'll have that looked into right away. I'll issue an updated invoice as soon as this has been resolved.
How to get customers to pay overdue bills Send a gentle reminder. Send an updated invoice. Ask why the client isn't paying. Demand payment more firmly. Escalate the situation. Hire a factoring service. Hire a debt collection service. Discuss all costs and payment terms before you begin a project.