CB
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I can't open my PDF documents after the interface of the site was changed. What should I do?

Over the weekend the interface on your website was changed and now I am unable to open documents in PDFfiller. I talked to Live Support Chat who had no clue what I was talking about. The red progress bar has been replaced with a drag and drop. You can also supposedly still upload but it just opens a dialogue box asking me what program I want to use to open the PDF. Can you please fix this? Thanks. Doug

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Answer
Anonymous
1 Reply
JY
2
votes
Dear Doug, Thank you for contacting PDFfiller.com I do apologize for the inconvenience, there are no changes made from the website in adding forms as you can still upload your documents by clicking on "Add New Form" then following options will be provided: Upload Document Enter URL of Document Search Document Get from the Cloud Get from Email Request Document If you do the drop and drag, the PDF document will just be opened and won't be able to access PDFfiller's features. Can you please send us a copy of the screenshot of what was happening on your form so we can figure out and assist you further. Thank you.
2
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