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General Questions about Emailing PDFs from Anywhere

  • Video: Print, Save, Email & eFax Your Documents Using PDFfiller
    Some great organizations that use PDFfiller
  • How to Send a Document with pMail in PDFfiller
  • How to Email a Document with PDFfiller
  • How do I email "MyForms"?
    In the "Editor", click "Done" when you're finished making changes, then click "Email this form". From the "MyForms" page, you can also select the document and click the "Email" button to send it. Input recipient's information and click the "Send Email" button.
  • Can I email documents to someone else when I'm done editing?
    Yes! You can send a document to someone else via email, pMail, or even SMS.
  • What is pMail?
    pMail allows you to send a document directly to another PDFfiller account. The document will not be editable, but recipients can send, save, print, or fax any document received via pMail. Recipients are not required to have a preexisting PDFfiller account, as we will create a free account for those who do not have one.
  • What is the difference between pMail and Email?
    pMail sends documents between PDFfiller accounts, with recipients receiving an email with a link to the document, and the document automatically appearing in their account. We create a free PDFfiller account for any recipients who do not already have one. Documents received via pMail cannot be edited by recipients, but they can print, save, or send the document with PDFfiller's export tools.

    When you send a document via email or SMS, recipients will receive a link to the document and a security pin to download it. No PDFfiller account is required to access the document, and it will either be downloaded directly to the recipient's computer, or opened in their mobile device browser.
  • How do I switch between pMail, Email, and SMS?
    pMail is the default email option for all PDFfiller subscriptions. To toggle between pMail and Email/SMS, navigate to My Account > Account Information > Document Sending Preference, and select the desired option.
  • How do I know that a document I emailed has been received?
    We will notify you via email when a document sent via pMail has been access by your recipient(s) for the first time, as well as each time a document sent via email or SMS is downloaded.

    You can also check the status of sent documents by navigating to MyForms > Sent [and History] > Sent pMail/Email/SMS.
  • If I send a document to someone with pMail, email, or SMS, how long will it remain available for retrieval on the PDFfiller server?
    Documents sent via pMail can be accessed by recipients indefinitely, unless they delete the document. Deleting the record of the document from your sent folder will not revoke access to the document.

    Links to documents sent via email or SMS remain active for 30 days from the date the document was sent, and recipients can access downloaded documents until they choose to delete them.
  • Where can I view all the emails I've sent and received?
    A record of Sent pMail, email, and SMS messages can be found in MyForms > Sent [and History] > Sent pMail/Email/SMS. You may also access and resend documents from this page. You also have to option to send yourself a copy of all sent pMail and CC yourself on any sent email during the sending process. These records will be sent to the email account associated with your PDFfiller account.

    Received pMail messages and documents can be found in MyForms > InBox > Received pMail. Received email and SMS messages will only be available in your email inbox or on devices associated with your mobile phone number, respectively, and cannot be accessed once deleted.
  • I sent a document, but it hasn't arrived. Where is it?
    If an email or pMail you sent was not delivered, ask your recipient(s) to check their junk or spam folder. You should also check your inbox and spam/junk folder to ensure the message did not bounce back to you. If you have confirmed that the message was not marked as spam or junk and did not bounce, try sending the document again.

    If a document sent via SMS has not been received, check your sent folder to ensure that the mobile phone number has been entered properly. Also please note there can be delays in SMS delivery for various reasons. If the SMS has not been received after 10 minutes, try sending it again.

    If you continue to experience issues, use the form to the right to contact PDFfiller support.
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