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DocLogix Aid: Why is customer support essential?

Good online customer support is actually a smooth user expertise via interaction using the organization and/or on the internet platform. In short, it’s when a user does not must message consumer support at all. Simultaneously, 3 leading indicators of contemporary client support on-line are convenience, prompt help, and the capability to select a handy communication channel.

What does it imply to reach out to tremendous client assist? We’ve identified how our customer service is foremost notch in online document preparation.

In addition to, the provision of standard difficulties and the creation of Help Center and FAQ blocks are further sources that aid consumers solve their releases. The other point is the fact that once you can't foresee a problem and give helpful details about how to solve it, it really is much better to become proactive and inform consumers about possible specialised issues with out waiting for complaints.

With pdfFiller customer care, you get each of the above which makes it a customer-centric platform as opposed to a channel-centric one.

How to switch from DocLogix Aid and use pdfFiller’s specialized assistance:

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Sign up for any 30-day complimentary trial and log in for your account.
02
Look about your Dashboard and check out attributes.
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Edit and sign documents, create reusable templates.
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Chat with our consumer assistance here to get skilled assist.
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Search or ask concerns using the assist search bar (the line at the leading from the page).
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Reach out to our specialists via live chat or submit the quick make contact with form.
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Total the quick contact kind or use our reside chat in the event you nevertheless require aid.

We’re trying to generate a good, hassle-free client expertise for everyone who bargains with pdfFiller. Our CS team is online 24/7, 365 days per year. We'll do our best to answer every ticket within half an hour and deliver consistently great customer service.

pdfFiller is different from and not affiliated with DocLogix. With further questions about DocLogix products please contact DocLogix directly.

What gives to pdfFiller the advantage over the competitors?

pdfFiller is not simply a PDF editor and reader. It really is an all-purpose platform for centralized document management. It enables you to do every little thing the competitors do and goes way beyond that, supplying benefits you would ordinarily locate in several different tools. With pdfFiller, you get all you may need for establishing effective document workflows.
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Hassle-free document management'
No need to download or set up anything. Just register an account, upload your documents, and begin working immediately: rearrange, convert, annotate, split, edit, and much more you can do to documents the way you would like. Then, send copies through email, fax, SMS, or perhaps USPS.
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Unparalleled time-efficiency
As opposed to lots of our competitors, we respect your time and want you to be as productive as you can. Develop templates for your most regularly used documents to prevent retyping data, fill out up to 1,000 uniform documents at a time, or extract information from forms in bulk.
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Extensive library of forms and templates
Need a standardized, fillable form right here and now? Obtain it in the pdfFiller web based library. Or develop a form yourself by basically adding fillable fields to your document. You can host or share forms in seconds, enabling anybody to fill them out online from any device.
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Easy e-signing and tax reporting
Because of the integrated signNow functionality, you can e-sign documents on the go, collect signatures from numerous individuals, track the signing progress of a document, set a signing order, and much more.
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Safety and a lot of storage space
We care about the security of your assets and think that storage limits shouldn`t distract you out of your work. That`s why pdfFiller allows you to maintain your documents safe inside the cloud with unlimited storage. On top of that, it is possible to protect sensitive information with two-factor authentication and passwords.

Need far more reasons to choose pdfFiller? What about:

Integration with the favored solutions which includes Salesforce, Dropbox, Google Drive, and others
Collaborating on documents in teams
E-filing tax forms directly with the IRS in a single click
Starting at $8 per month, pdfFiller is much more cost-effective than most competitors
Capability to collect payments and sell proprietary forms
Online notary
Access to add-value goods: airSlate, signNow, and US Legal
Try it and see for yourself!
Try it out and see for yourself! You will no longer have to deal with third-party solutions when you have everything you'll need out of the box with pdfFiller.
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What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
ALAN B
2018-07-25
The product is excellent, but very expensive for an occasional user. I paid a lot of money just to download two documents. Surely it would not be difficult to categorise number of forms required, and a calculated price accordingly? I will probably not require another form for 12 months or more. Unfortunately, it leaves a bad taste in the mouth.
4
Maureen C.
2019-09-18
Easy to use & Quick My business is all about paperwork. Everything is time sensitive and I could not get things done without PDFfiller. I use it daily. The ease of use is so important to me. I don't have time to learn difficult programs. Easy to upload docs from anywhere, rearrange pages, make corrections, save as PDF and save or email. You can name your files and go back to them when needed. The dashboard is easy to navigate. I have used this software for years and they are always improving and adding new features. I have had trouble uploading an occasional document but customer service fixed the issue each time. Sometimes my document is too large which is frustrating, they have a size limit. Also, a document with signatures from another software company (e-sign) sometimes don't come thru.
5

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