Below is a list of the most common customer questions. If you can’t find an answer to your question,
please don’t hesitate to reach out to us.
What do you need for Carnival online check in?
You will need to provide your Carnival booking number (or cabin level booking number for Group guests-IBR), guest last name, date of birth, ship name and sail date. Log in with your email address or username and password.
Do you have to check in online for Carnival Cruise?
All guests are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment no later than midnight (eastern time) prior to their sailing date. If you encounter problems using Online Check-in, please contact Carnival.
What documents do you need to board a cruise ship?
U.S. Citizens may sail using their: Official Birth Certificate and a supporting Government Issued Photo ID, like a driver's license or an identity card.
How early can you board a Carnival Cruise?
Guests must select their Arrival Appointment no later than midnight (eastern time) prior to their sailing date, when completing their Online Check-in. Carnival will assign an Arrival Appointment to guests who fail to select an arrival time. This information will be emailed to the guest on the morning of departure.
Can I change my check in time on Carnival Cruise?
You can change your boarding time anytime day or night by logging in Carnival's online portal. Keep in mind that the closer you get to your cruise date, If you don't have access to a computer, you can also call Carnival at 1-800-764-7419 to set up your boarding time.
How do you pay for things on a Carnival Cruise?
Carnival operates on a cashless credit program on board which allows you to charge all your services, gratuities and purchases during your cruise to your stateroom. All locations on board will accept your Sail & Sign card (onboard expense account) for payment; the casino will also accept cash.
How do you pay on a Carnival Cruise?
Once added, Select your booking found on the 'My Cruise manager' page then to the left select 'Pay Now' Scroll to payment preference, from here you can select 'pay full amount' or 'other Amount' Then select payment method under 'payment information' and fill-out billing address.
Can you pay cash for drinks on Carnival Cruise?
Guests will be able to purchase: Cruise Cash ($25, $50, $75 and $100) Can be used for any expenses on the guest's Sail and Sign account. This includes staff gratuities. Cruise Cash Bar ($25, $50, $75 and $100) - Can be used on all bar purchases (alcoholic, non-alcoholic and specialty coffee shops).
Is a cruise ticket transferable?
Please note that bookings that have already been paid in full cannot be transferred (only bookings that are being held with or without a deposit can be transferred, and some cruise lines do not allow a transfer to be made after a certain number of days after you initially booked the cruise - please contact us for
Can you transfer a cruise ticket to another person?
The rule of thumb for all cruise lines is that one person must remain in a booking at all times. That is to say you can't call one day and change one name and call back tomorrow to change the other. That would be considered a cancellation. Carnival charges $50 to change a name after final payment.
Can I transfer my Norwegian Cruise ticket to someone else?
A: No, transfer requests can only be submitted by one of the guests on the reservation. Guest is required to complete and send the form as an attachment via email to firstname.lastname@example.org.
How much does it cost to change a name on a Carnival Cruise?
Carnival says it'll cost $173 to make change.
Can you add someone to a cruise after booking?
Booking a cruise is no exception. Contact your travel agent or the cruise line directly as soon as you need to add another passenger to your cabin. Explain the situation to them. If you are adding a passenger to a cabin that can accommodate three or four people, there shouldn't be a problem.
Can you change a passenger on Carnival Cruise?
Name Changes. A name change is the cancellation of one guest and the addition of a new guest on a booking. For bookings that do not include airfare booked through Carnival, and not booked under a restricted/non-refundable fare*, there is no charge for a name change.
How do I add a child to my Carnival Cruise?
To complete, guests must click on Manage My Booking at www.carnival.com/Onlinecheckin. Under the Guest Selection, there is Youth Registration options to register all children who are sailing. Guests can add in 'travel with' guests into the profile if they are sailing with numerous bookings.