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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

What is NCOA certification?

NCOA is a database maintained by the U.S. Postal Service of all individuals and companies who completed a Change of Address form in the previous four years. ... [USPS] The USPS offers licenses for Interface Developers and Interface Distributors and all NCOALink interfaces are USPS certified.

What does NCOA mean?

national change of address (NCOA) a service provided by the United States Postal Service (USPS) that enables individuals to notify others of a new address. The NCOA file compiled by the USPS and is made available to certain licensees that use it to update mailing lists with changed addresses.

What does the NCOA do?

The NCOALinkTM System makes available current change of address information that will reduce undeliverable mail. Addressing errors are identified and corrected before the mail enters the United States Postal Service®.

What is the NCOA database?

Verification with the National Change of Address (NCOA) database ensures that you do not lose track of your customers when they move to a new location. The National Change of Address database is a set of data that includes the permanent change-of-address records maintained by the U.S. Postal Service.

Is NCOA required by USPS?

This standard requires mailers who claim presorted or automation prices for First-Class Mail® or Standard Mail® service to demonstrate that they have updated their mailing list within 95 days before the mailing date. ... Use an NCOA service every 95 days to stay USPS compliant and to benefit from bulk mailing rates.

How much does NCOA cost?

Flat-rate, all-inclusive pricing @ $100 per year.

How long is an NCOA certificate good for?

Changes of addresses are kept in the NCOA database for four years.

How long is NCOA processing good for?

If a person or company files a change of address with the United States Postal Service® the information is maintained on the NCOALinkTM database for 48 months.

How often is NCOA updated?

How often is the NCOALink database updated? The NCOALink database is updated weekly and changes are kept in the file for four years. Data from permanent change-of-address submissions from the entire country are collected at the USPS National Customer Support Center.

What does CASS certified mean?

Coding Accuracy Support System (CASS) is a certification system from the United States Postal Service (USPS) for address validation. A CASS-certified address validation service will standardize your mailing list, update outdated addresses, and verify that addresses are valid and complete.
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