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Lattice Customer Help vs. pdfFiller’s technical assistance: what does online customer service stand for?
Great online customer service is a smooth user expertise through interaction with the company and/or on the internet platform. In brief, it’s when a user doesn't need to message customer help at all. Simultaneously, 3 leading indicators of modern day consumer help online are convenience, prompt help, and the ability to choose a handy communication channel.
What does it mean to attain out to tremendous customer aid? We’ve recognized how our customer service is foremost notch in online document preparation.
Plus, the provision of typical problems as well as the creation of Assist Center and FAQ blocks are extra sources that assist consumers solve their releases. The other thing is that when you can not foresee a problem and give helpful data about how you can solve it, it genuinely is much better to become proactive and inform consumers about achievable specialized releases without having waiting for complaints.
With pdfFiller consumer care, you get all the above which tends to make it a customer-centric platform as opposed to a channel-centric a single.
How to switch from Lattice Customer Help and use pdfFiller’s specialised assistance:
We’retrying to create an optimistic, hassle-free customer encounter for everyone who refers to pdfFiller. Our CS group is online 24/7, 365 days per year. We'll do our very best to answer each and every ticket within half an hour and deliver consistently great customer service.
pdfFiller is different from and not affiliated with Lattice. With further questions about Lattice products please contact Lattice directly.
What gives to pdfFiller the edge over the competitors?
Require more reasons to opt for pdfFiller? What about:
What our customers say about pdfFiller
I like the interface!Very user-friendly ^_^
What do you dislike?
Signing out automatically and sometimes experiencing slow signing process(Lag)
What problems are you solving with the product? What benefits have you realized?
Signing pdf files such forms/packets etc. Benefits : such ease of use for filling out docs in a minutes.