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Online Taxes Support alternative: customer-centric service

In accordance with numerous research, U.S. organizations lose above $62 billion annually as a result of poor customer service, and seven out of ten customers say they’ve spent a lot more money doing company using an enterprise that delivers excellent service.

What does it imply to attain out to tremendous consumer aid? We’ve identified how our customer support is number one notch in online document preparation.

What would be the principles of good customer support? You will find four basic standards of good customer support. It's customized, competent, convenient, and proactive. These aspects have the most significant influence on the pdfFiller consumer experience and permit it to outshine its competitors. For those who have trouble looking for Online Taxes Support, adhere to the measures under to expertise first-rate user care with pdfFiller.

Customer service is crucial for improving the user encounter. Our CS team goes beyond just responding to issues by making certain integrity and high-quality care. We communicate with you to better understand your problems and wants. Without a doubt, our specialists know the solution thoroughly. This allows them to be conscious of all the feasible choices to explain the variations between Online Taxes Support.

How to switch from Online Taxes Support and use pdfFiller’s technical assistance:

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Log in to your pdfFiller account or start a 30-day free trial.
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Verify your account information and customize settings.
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Edit and sign documents, generate reusable templates.
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Chat with our consumer support right here to get expert help.
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Visit our Support web page to contact the CS team.
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Get a necessary answer from our easy-to-use Aid Center topics.
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Use the live chat or submit the quick make contact with type if you nonetheless require an assistant.

We’re attempting to create an optimistic, hassle-free customer experience for everybody who bargains with pdfFiller. Our CS team is online 24/7, 365 days per year. We will do our greatest to answer each and every ticket within half an hour and provide regularly excellent customer support.

pdfFiller is different from and not affiliated with Online Taxes. With further questions about Online Taxes products please contact Online Taxes directly.

What gives to pdfFiller the advantage over its competitors?

pdfFiller is not basically a PDF reading or editing tool. It’s an all-in-one platform for centralized document management. It enables you to do every little thing the competitors do and goes beyond that, offering options you’d normally find in several divided tools. With pdfFiller, you get all you may need for setting up effective document workflows.
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Straightforward document management'
There is no need to download or install anything at all. Just register an account, upload your documents, and begin working straight away: rearrange, annotate, merge, edit, convert, and much more you can do to document the way you prefer. Then, send copies via email, fax, SMS, or even USPS.
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Unparalleled time-efficiency
Unlike lots of our competitors, we appreciate your time and want you to be as productive as possible. Make templates for your most regularly utilized documents to avoid retyping data, fill out up to 1,000 uniform documents simultaneously, or extract data from forms in bulk.
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Extensive library of forms and templates
Need a standardized, fillable form right here and now? Get it within the pdfFiller online library. Or produce a form from scratch by basically adding fillable fields in your document. It is possible to host or share forms in seconds, permitting anybody to fill them out online from any device.
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Straightforward e-signing and tax reporting
Due to the integrated signNow functionality, it is possible to e-sign documents on the go, collect signatures from various persons, track the signing progress of a document, set a signing order, and more.
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Safety and plenty of storage space
We care about the security of one’s assets and believe that storage limits shouldn't distract you out of your work. That’s why pdfFiller allows you to maintain your documents secure inside the cloud with unlimited storage. On top of that, you are able to protect sensitive information with two-factor authentication and passwords.

Require far more reasons to opt for pdfFiller? Think about:

Integration with the favored services for instance Salesforce, Dropbox, Google Drive, and other people
Collaborating on documents in teams
E-filing tax forms straight with the IRS in one click
An audit trail for all your document transactions
Capability to gather payments and sell proprietary forms
Online notary
Access to add-value products: airSlate, signNow, and US Legal

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
Anonymous Customer
2018-03-20
Needed immediate access to a form and an option for signatures and PDFfiller worked really well for me. I signed up for the wrong plan but didn't realize it and someone from PDFfiller contacted me and asked how I would like to proceed. They also refunded my money for the incorrect plan,and made sure I had the correct amount charged for the correct plan. Forms are easy to use. Very impressed so far.
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Luis Palma
2020-03-01
Subscription ID: ht4j52 Subscription ID: ht4j52 PDFfillerGreat response from the support team! They answered my request and solved my problem in a few minutes.
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For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Contact the IRS You can also call the IRS at 1-800-829-1040 or TTY: 1-800-829-4059. This option works best for less complex questions. Keep in mind that wait times to speak with a representative may be long. You may also contact the Taxpayer Advocate Service if you're having a tax problem.
Chat with the Website Help Desk for help navigating the IRS site. Online agents can answer questions regarding where to find forms or other information on the site, but not questions regarding your tax return or refund. Hours are 10:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday.
How to speak directly to an IRS agentCall the IRS at 1-800-829-1040 during their support hours. Select your language, pressing 1 for English or 2 for Spanish. Press 2 for questions about your personal income taxes. Press 1 for questions about a form already filed or a payment. Press 3 for all other questions. More items
How to speak directly to an IRS agentCall the IRS at 1-800-829-1040 during their support hours. Select your language, pressing 1 for English or 2 for Spanish. Press 2 for questions about your personal income taxes. Press 1 for questions about a form already filed or a payment. Press 3 for all other questions. More items
1. Connect With the IRS Online. One of the best ways to get the information you need is directly from the IRS website at IRS.gov.
When you call the IRS, there is no simple option to talk to a live person at the IRS. Each selection leads to more choices rarely leading to a live person. Follow the following steps to get a live IRS person as soon as possible: Call the IRS customer support number at 1-800-829-0922 -or- 800-829-1040.
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