Below is a list of the most common customer questions. If you can’t find an answer to your question,
please don’t hesitate to reach out to us.
How do I sign a document in DocuSign?
Open the DocuSign "Completed" email. Copy the multi-character security code at the bottom of the email, go to www.docusign.com, and click Access Documents. Paste the security code from the DocuSign Completed email, and click GO. The document that you signed opens.
How do I change my signature on DocuSign without an account?
If you don't want a free DocuSign account, you can ask the sender of the documents to correct the document without your middle initial as a part of your name and resend it to you. With your full name formatted differently, the DocuSign system will prompt you to "adopt" a new signature.
Is it possible to change your signature?
You are free to change your signature whenever you like. So the practical answer is: you'll want replace your State Driver's License/ID card with your new signature, and then go to every bank where you have an account and update your signature on their records. That's probably it.
How do I add my signature to DocuSign?
Click on account icon , then click on preference.
scoll to Signatures section, click on add new.
Click on tab upload and upload your own signature and initials. Note: you have to upload the two - signature and initials before the create button will be activated.
CLick on create.
Is a DocuSign account free?
Yes, you can download the mobile app and create a free DocuSign account directly within the app to get started. Signing is always free and you can send three free signature requests with your free account.
How do I set up a DocuSign account?
Step 1 Upload your document. From your DocuSign Account, click NEW, then click Send an Envelope.
Step 2 Add the recipient.
Step 3 Add the email subject and message.
Step 4 Add signing fields.
Step 5 Preview and send your document.
Does DocuSign automatically send?
DocuSign automatically adds an email subject when you upload a document. You can edit this subject and add a message to the recipient by filling in the MESSAGE fields.
How do I send a reminder in DocuSign?
From the Documents page, locate the in process document for which you want to send a reminder.
Click the document title to open the Document Details view.
Review the signing status in the Recipients section.
To send a reminder to the outstanding recipients, click REMIND .
With this configuration, DocuSign Envelope Notification links will not expire so long as the recipient has not yet completed authentication. This means that after successfully authenticating, the link will expire after 5 accesses or 48 hours.
How does DocuSign signature work?
When a signer electronically signs a document, the signature is created using the signer's private key, which is always securely kept by the signer. The resulting encrypted data is the digital signature. The signature is also marked with the time that the document was signed.
Is DocuSign a qualified electronic signature?
Compliant with local and industry eSignature standards In the EU, DocuSign delivers all of the signature types defined under the eIDAS regulation, including EU Advanced and EU Qualified electronic signatures.
How do I send a signature in DocuSign?
Log in to your DocuSign mobile app and tap SIGN & SEND.
Tap the desired source for the document.
Navigate to and tap to select the file.
Tap ADD A SIGNER.
Enter the full name and email address of the recipient.
Can I send a DocuSign link?
You can also add hyperlinks to the "Message" section when creating an Envelope in DocuSign, though adding text code to create the hyperlink is required, rather than clicking an icon to create the hyperlink. If an Envelope is created within DocuSign, these are specific to the Recipients to whom they're addressed.
How do I create a hyperlink in DocuSign?
Log into DocuSign eSignature as an Administrator.
Click Admin at the top of the page.
Select Document Custom Fields under SIGNING AND SETTINGS.
Click ADD FIELD.