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Use pdfFiller instead of SoftExpert ECM to fill out forms and edit PDF documents online. Get a comprehensive PDF toolkit at the most competitive price.
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Softener ECM Sustenance: Why is customer support important?

In accordance with numerous studies, U.S. companies shed more than $62 billion annually because of poor customer support, and seven out of ten consumers say they’ve spent much more money doing company having a company that delivers excellent service.

What does it mean to attain out to tremendous consumer assist? We’ve identified how our customer service is number 1 notch in on-line document preparation.

In addition to, the provision of common problems and the creation of Help Center and FAQ blocks are additional sources that assist clients solve their concerns. The other thing is the fact that when you can not foresee an issue and give helpful information about how you can resolve it, it is far better to be proactive and inform clients about possible specialized summons without having waiting for complaints.

With pdfFiller client care, you receive each of the above which makes it a customer-centric platform instead of a channel-centric a single.

How to switch from Softener ECM Sustenance and use pdfFiller’s specialised support:

01
Develop and confirm your pdfFiller account (a 30-day free of charge trial is obtainable).
02
Verify your account specifics and customize settings.
03
Edit, sign, collaborate on, and shop your documents on the internet.
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Go to our Help web page should you require any help.
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Join our Neighborhood to find aid from active customers.
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Obtain a necessary answer from our easy-to-use Aid Center topics.
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View the Help Center’s subjects to locate a necessary answer.

We’re attempting to develop a positive, hassle-free customer encounter for everybody who deals with pdfFiller. Our CS team is on the internet 24/7, 365 days per year. We'll do our very best to answer each and every ticket inside half an hour and deliver consistently excellent customer service.

pdfFiller is different from and not affiliated with Softener ECM. With further questions about Softener ECM products please contact Softener ECM directly.

What gives to pdfFiller the edge over the competition?

pdfFiller is not simply a PDF editing and reading tool. It’s a multi-purpose platform for centralized document management. It allows you to do almost everything the competitors do and goes beyond that, offering options you would generally get in a number of divided tools. With pdfFiller, you get all you need for setting up effective document workflows.
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Simple document management'
There is no need to download or install things. Just register an account, upload your documents, and commence working straight away: edit, convert, rearrange, merge, split, and much more you can do to document the way you want. Then, send copies through email, fax, SMS, or even USPS.
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Unparalleled time-efficiency
In contrast to plenty of our competitors, we value your time and want you to become as productive as you can. Make templates for your most regularly utilized documents to avoid retyping information, fill out as much as 1,000 uniform documents at a time, or extract data from forms in bulk.
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Extensive library of forms and templates
Need a standardized, fillable form right here and now? Obtain it in the pdfFiller online library. Or build a form from scratch by just adding fillable fields in your document. You can host or share forms in seconds, permitting anyone to fill them out online from any device.
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Very simple e-signing and tax reporting
Thanks to the integrated signNow functionality, you can e-sign documents on the go, collect signatures from several people, track the signing progress of a document, set a signing order, and much more.
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Security and lots of storage space
We care about the safety of one’s assets and believe that storage limits shouldn't distract you out of your perform. That is why pdfFiller enables you to maintain your documents safe in the cloud with unlimited storage. On top of that, you can protect sensitive data with two-factor authentication and passwords.

Require more reasons to choose pdfFiller? How about:

Integration with the favorite services such as Salesforce, Dropbox, Google Drive, and others
Collaborating on documents in teams
E-filing tax forms directly with the IRS in a single click
Online notary
An audit trail for all of your document transactions
Access to add-value products: airSlate, signNow, and US Legal
Capability to collect payments and sell proprietary forms

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
Marilyn
2015-04-14
Overall it is pretty good, however, it is blurry when I print my page and I could not read it clearly. Can someone send me information on what I can do to make this better. Send answer to hickshayes@gmail.com. Thank you.
4
User in Human Resources
2020-02-03
What do you like best?
I enjoy the way PDF is easy to use and allows us to send out documents quickly. We operate a few different locations remotely and we are able to send out important documents require signatures in less than 5 minutes! Support is great when needed but we seldom have any issues.
What do you dislike?
There are not many issues with it. It would be nice to be able to copy/duplicate documents prior to merging so we do not have to upload them once again.
Recommendations to others considering the product:
If you work remotely, I highly recommend this program. We love being able to email employees and clients in a matter of minutes for documents requiring information on their behalf.
What problems are you solving with the product? What benefits have you realized?
We are solving travel time and time with paperwork with all of the documents be readily available with just a click. Prior to PDF, we were having to meet with new employees for paperwork. Now, we are able to email them and have them sent back for processing. Our time is being used in a for efficient manner.
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