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PDFfiller is a GREAT program with INCREDIBLE customer service! PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!

I was able to edit the pdf… I was able to edit the pdf appropriately. When I converted to a word document, the places I had checkmarks in the pdf did not align properly in the word document, but that's really the only issue I had.

Error in my ways! I was unaware that I had used the service in the past which voided out my free trail. I then subscribed again and was instantly billed for a full year. When I realized my mistake, I reached out via instant message to the support staff. The service was stellar at best. They assisted me promptly and corrected my dispute which was impressive to say the least and speaks to the integrity of this service.

Cannot thanks Kara enough Cannot thanks Kara enough. She went above and beyond to help me with my technical issues and spent a lot of time making sure I was happy and had what I needed.

Happy Customer I am absolutely amazed at the customer service I received today. I accidentally purchased the wrong plan and had messaged these guys to advise and ask if they could put me on the plan I wanted and asked if I could get a refund for the difference that I paid. They done all of this within a matter of hours no questions asked they simply helped me with my request straight away. This kinda service was A++++ I would recommend them also the PDF filler is so easy to use and navigate I will be using this quite often.

Great customer service! I contacted the company when I realized I had signed up for the wrong plan. Within minutes, they replied to my email and refunded me, as well as set me up with the plan that was right for me.