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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I am a slow learner...give me more time.I am 68 and not internet literate. It's better for me to fill out Government Forms through PDF Filler than in my own handwriting. It look very professional and understandable. It's like I got a Secretary. I would like to learn more about faxing and emails.
2016-12-05
I just started using this software … Found it while searching for a PDF Editor on Google...Very easy to use... Extremely efficient … I love it!
2018-06-21
Faced with the daunting task of filling in the complete IRS 990 (due to the dissolution of a 501c7 non-profit corporation of which I was the treasurer) I have found that the PDFfiller program is a real godsend -- so much so that I almost regret not having an excuse to continue as a subscriber once the trial-period expires. But I will highly recommend the program to anyone I might know who regularly is faced with filing long or complicated tax forms.
2019-09-24
What do you like best?
Easy to use but comprehensive options for editing. Quick and efficient which is important with time sensitive docs and a busy life. Some recent new features tells me the company is progressive. I was having technical difficulties one day and support was responsive. I've tried numerous PDF/Editing programs. and this is by far my favorite. It's web based not some ap that you have to download that later crashes your computer. Can access it from any PC so that helps too.
What do you dislike?
The price is substantially more that I'd like to see. Takes a bit to save file to PC once done editing. can be a little slow at times but still a reliable tool I use at least weekly if not daily. Something in the $50 range would be delightful and it's well above that currently. Maybe efax for this price I have not used the esign feature yet so maybe will try that given our member benefit program is lapsing.
What problems are you solving with the product? What benefits have you realized?
Quick way to edit and correct documents. Easy to save and access later. Lots of options for composing sending and revising. I only use basic functions but there are several ways to use this valuable tool beyond the features I use that exceed other competitors.
Easy to use but comprehensive options for editing. Quick and efficient which is important with time sensitive docs and a busy life. Some recent new features tells me the company is progressive. I was having technical difficulties one day and support was responsive. I've tried numerous PDF/Editing programs. and this is by far my favorite. It's web based not some ap that you have to download that later crashes your computer. Can access it from any PC so that helps too.
What do you dislike?
The price is substantially more that I'd like to see. Takes a bit to save file to PC once done editing. can be a little slow at times but still a reliable tool I use at least weekly if not daily. Something in the $50 range would be delightful and it's well above that currently. Maybe efax for this price I have not used the esign feature yet so maybe will try that given our member benefit program is lapsing.
What problems are you solving with the product? What benefits have you realized?
Quick way to edit and correct documents. Easy to save and access later. Lots of options for composing sending and revising. I only use basic functions but there are several ways to use this valuable tool beyond the features I use that exceed other competitors.
2019-05-28
This really works
My over all experience was pretty good I really like this software and would reccomend it to everyone it is definitely my top choice.
I liked the fact that you could take virtually any document and fill in the spaces with the information of your own. It really makes things a lot easier
I didnt like how you couldn't delete words that were already there I wish it was all in one app instead of having to download 3 or 4 different apps to get what I want done accomplished
2019-12-03
I've been really happy with how easy it…
I've been really happy with how easy it is to find certain forms, then fill them in and print them, but I wasn't able to find a few forms I needed and had to look for them elsewhere. I'd be ecstatic if all the forms I needed were all in one place.
2023-10-26
Pdfiller is the best I have ever used
Pdfiller is the best I have ever used. They provide all the tools you need to do whatever you need with your documents. Customer support is also the best. They solve your issues right away. I highly recommend PDFfiller.
2020-10-09
I had to do profit and loss statements for my boss but I did not know how to change the form itself as a template. I needed more time to get help but I was in a hurry.
2020-10-02
What do you like best?
Definitely needed for any business that handles a lot of paperwork. We use it on almost a daily basis to fix or change a document that may have been mis-written and it is very easy to do this with PDFfiller. The ease of use is fantastic, we recommend it to everyone with a business.
What do you dislike?
I wish there were more options to match the color of the page when you erase something. And more font options to match the current font on a document. I also wish it was easy to upload multiple documents to create one solid PDF. That is one thing that I would like to see in any new updates. Also the system could possibly use a style refresh. It does seem a tad outdated looking, but that does not affect its usefulness.
Recommendations to others considering the product:
Just use it! It is worth every penny if you need to edit any documents
What problems are you solving with the product? What benefits have you realized?
Easily fixing business documents. Very smooth and easy to use. We are able to use this system to edit documents on a daily basis. We love that when you erase something you can just type right where you just erased so it matches the lines perfectly. It also makes it easy to fix boxes and add signature lines. It is also very smooth to upload documents and edit them. Definitely appreciate this system very much and we would recommend it to everyone we know.
2020-08-14
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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