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Online Taxes Troubleshooting: Great customer support matters

In accordance with numerous studies, U.S. organizations shed more than $62 billion annually due to poor customer service, and seven out of ten shoppers say they’ve spent more cash performing enterprise with a company that delivers excellent service.

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To fix this, all you need is an e e-file PIN or your Adjusted Gross Income from the prior year. Request an e-filing PIN from the IRS, enter this PIN into the e-filing software, and resubmit your return for review. This is a very common error when you are claiming a dependent.
You can refile your taxes if you need to make a change or forgot to add something. You can file an amended return using Form 1040-X. Form 1040-X is available on the IRS website or at an IRS local office. You can also have a professional prepare the amended return for you.
Use Form 1040X to amend a federal income tax return that you filed before. Make sure you check the box at the top of the form that shows which year you are amending. Since you can't e-file an amended return, you'll need to file your Form 1040X on paper and mail it to the IRS. Form 1040X has three columns.
File Form 1040-X to amend. Taxpayers must file on paper using Form 1040-X, Amended U.S. Individual Income Tax Return, to correct their tax return. While taxpayers can use software to prepare Form 1040-X, they can't file Form 1040X electronically.
If you need to make a change or adjustment on a return already filed, you can file an amended return. Use Form 1040-X, Amended U.S. Individual Income Tax Return, and follow the instructions.
Remember: The IRS will never call you if it has issues with your return that's usually a scam but will send you a letter instead. If you do receive a letter from the IRS about your return, take action right away.

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