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See for yourself by reading reviews on the most popular resources:
Confusing.. Registration gets you nothing.. then you end up paying then you can do something. Why Register if you cannot do anything with the form... does not make sense.
2014-11-23
Just started. Good so far. I wish it connected with our online storage so that completed forms could be automatically added to our storage instead of having to download them.
2018-02-03
It is easy to use and very helpful. I just started so I am a bit slow in getting the documents made or using it. I would have liked it a bit more straightforward, but I like it so far.
2018-03-19
Used it for a few days
Used it for a few days. great features though was not the right product for me at this stage.ran into a payment issue, the customer service is extremely good and fixed the issue within 15 mins..awestruck!
2019-07-26
Great program a fairly easy to use
Great program a fairly easy to use. We had to cancel because my company could not justify the expense of the program at this time.
2023-05-11
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
2022-05-26
What do you like best?
It is easy to use across multiple platforms.
What do you dislike?
Some steps feel more complicated than they need to be, such as renaming a file.
Recommendations to others considering the product:
It is easy to access across multiple platforms.
What problems are you solving with the product? What benefits have you realized?
It allows me to sign documents quickly and get them back to whoever requests them.
2022-02-15
Does what it's supposed to do
Does what it's supposed to do, not sure why it's worth so much annually but for now it gets the job done
2021-05-05
This is an absolutely AMAZING service
This is an absolutely AMAZING service, the only reason I had to give 4 stars instead of 5 is due to the cost. To expect people to pay so much money (especially during the pandemic) when everyone needs to work and operate from home is unconscionable. If this service was, say, $12.99/mo. then I would most definitely pay it. However, the monthly cost is nearly three times that high, and it is not something I can afford on unemployment benefits of $235 per week. This service is amazing and efficient, but the company is not being realistic about the current cost of its services. And no, offering annual payments of $200+ is not a viable solution.
2021-03-17
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Contact Support
How can I improve my AHT in chat?
How to reduce AHT in chasséd your most important, high profile customers to the right members of your support staff for the best treatment. Divide customers by geography. Prioritize emails with Urgent in the subject line. Assign conversations based on support channel.
How can you be an effective and efficient call center agent?
Here are 9 qualities that make for a successful call center agent. Knowledge Retention. An agent's mission is to provide the highest quality support to customers. Attention to Detail. Organization. Flexibility. Friendly. Calm Under Pressure. Effective Communication Skills. Speed. More items•May 13, 2020
How can I improve my average handling time?
8 ways to slash your contact center's average handle trimester up your call center training for new and struggling agents. Empower your reps with scripts for common customer questions. Gather relevant information before hopping on a customer call. Make sure you're routing calls to the right agents. More items•Apr 15, 2020
How do I reduce call center calls?
Here are twelve ways to lower the number of calls that enter the contact center. Understand Contact Reasons and Map the Customer Journey. Keep an Eye on Service Level Across All Channels and the Back Office. Consider How to Predict Customer Behaviors. Promote Self-Service During Busy Times of the Year. More items•Nov 29, 2017
How can we reduce AHT in call center?
Read on for tips to reduce AHT in your call center today. Keep reading for 10 tips to reduce AHT. Automate FAQs. Record and Review Phone Calls. Use Scripts Allow Employees to Go Off-Script, Too. Focus on Training. Implement IVR. Analyze Your Workflow. Make Sure Your Employees Know the Product. Ask For Customer Feedback. More items•May 27, 2021
What are the key factors that make a call center successful?
The building blocks of a successful call center are well-known: (1) The team that makes the work happen, (2) the technology that supports them, and (3) the customers they interact with. Here's why putting these three elements first leads to increased success.
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