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customer support I had cancelled my subscription but it had not gone through and was charged. I explained this to the customer support team and they helped me very nicely and gave me a refund. It was efficient and very understanding!

Communication & follow through on point. Only ever used Adobe in the past. Found this affordable option. It is fantastic. User friendly and an effective app. I applied for a rental with a heap of forms to fill out and now our family are living in it. I accidentally signed up for the 1year subscription. I contacted the help desk, and advised that I only wanted to use it during the trial period for a purpose and happy to pay for one month. Their reply communication was quick and on point. They summarised and actioned exactly what I requested. Only charged me $30 for the month, refunded the difference $114 and cancelled my future subscription. I would happily use this again. Thank you very much.

I was perplexed when my money was… I was perplexed when my money was deducted without prior notice. I didn't know what to do at first because I thought that refund couldn't be possible but I decided to reach out to them despite the uncertainty. I was happy with the services rendered, the customer relationship and grateful for the refund. The service is customer friendly and has quick response to issues.

I'm 77 with very little computer… I'm 77 with very little computer skills. I found it easy to use after a few trials and errors. I seem to work for me. Thank you.

Too expensive for casual users It's too expensive for third world countries. I just need to remove some watermarks. I need it to use it once a month

Excellent product Excellent product. Easy to use and much better than the others that I have used. Has been very helpful especially when needing to copy info over and so on.