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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Wonderful overall as it allows me to type instead of hand write certain forms. I am hoping that it will be easier to use to line all cells up so it looks more neat.
2014-08-28
I am so glad to become a member. I am a document preparer and PDFfiller makes it so much easier . I love it, especially because you can upload your own forms. Great.
2015-02-25
Great app! Use it on my phone which is great and handy in situations where documents need to be signed and done in a hurry. Only down fall is mailing documents sometimes gets sent to spam or junk mail. So tell your recipient to check their spam box just incase.
2019-08-15
What do you like best?
Editing and modification of document ment to be non editable
What do you dislike?
Online editing instead of offline editing to paid customers
What problems are you solving with the product? What benefits have you realized?
Document signing and form filling
Editing and modification of document ment to be non editable
What do you dislike?
Online editing instead of offline editing to paid customers
What problems are you solving with the product? What benefits have you realized?
Document signing and form filling
2019-01-28
The program is easy to use for searching for forms or updating my own documents.
The program is easy to understand and use. It is intuitive for anyone used to editing documents or creating forms.
I would prefer better opportunities to edit changes while in the same document. It can be challenging to erase and re-enter information.
2017-11-14
Kara was so helpful guiding me through…
Kara was so helpful guiding me through resizing a PDF document. I was having a difficult time and she offered to resize it for me.
2024-10-21
As good as DocuSign
Allows you to create pdfs that with blanks in order to easily fill out.
There are no free versions, so you pretty much just hope that a business has taken the proper steps to acquire this and utilize it.
2021-04-09
Top Notch Customer Service: They were polite and quick to respond.
Large Selection of Templates and a Template/Doc Creator.
Enjoyed the easy of sending Documents for review/signature.
Would highly recommend this service to anyone needing quick and easy documents for all kinds of topics.
2020-07-22
its a great web base portal and makes…
its a great web base portal and makes it easy . way better than Adobe for regular day to day document and signature
2025-04-07
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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How is ticket resolution calculated?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate.
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What is FCR report?
In accounting, a financial condition report (FCR) is a report on the solvency condition of an insurance company that takes into account both the current financial status, as reflected in the balance sheet, and an assessment of the ability of the company to survive future risk scenarios.
How are repeated calls calculated?
Your Repeat Customer Rate is calculated by dividing your Repeat Customers by your Total Paying Customers. Every store has two types of customers: New Customers and Repeat Customers. Knowing your Repeat Customer Rate will show you what percentage of customers are coming back to your store to shop again.
How is SLA calculated for tickets?
First Response SLAB = The percentage of the number of tickets where the first responses were sent within the SLA divided by the total number of tickets on which the first responses were sent in a selected time period within the filters on the reports.
What is SLA ticket?
A service level agreement (SLA) is a contract between you and your customers that specifies performance measures for support by ticket priority. You can use SLA information, visible in views and tickets, to prioritize the tickets you address. SLAs are available on Professional and Enterprise.
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