I'm sure the service is extremely useful to the computer literates, but I'm not one of them. Although it's not rocket science, I'm old fashioned and was hoping to talk to someone and walk me through it over the phone. Not a bad experience though...

Provided files that otherwise would require me to physically write information in, this can be seen unprofessional to some businesses. Worth every penny

Really good, not sure how I would be at editing large amounts of info on a PDF with the website but I could be surprised if I went through the online training.

I wanted to get the discount and pay for the whole year, not sure, it wasn't clear weather I actually paid that way or am paying for a month at a time? Need to make that easier to understand and make sure you are paying the way you want for the discount. You can do a follow up survey only if you are on the line when you call -

I had issues at first as connections failed and I lost my documents that I had updated which took me a long time to do. I have had another go and it has worked a lot better.

A must have for your business Overall, this software is a very useful, less time consuming, and efficient addition for my business. I love that I can complete and sign required documents on the go with no hassle, without having to print and physically complete and sign any document. I love that this software is so convenient and easy to use. Its a must have for completing and signing documents for your business electronically in a quick and efficient manner. The mobile app for this software is not that easy to use as the online (desktop) version.